A completely new way to
understand your customers
You could spend weeks (or months) trying to understand what your customers want. Or you could use Continuous Research.
Product teams are working tirelessly to build products that exceed customer expectations. But we’ve come to operate on assumptions because we can’t get the right data about our customers fast enough to make critical business decisions.
Analytics can’t tell us why customers do what they do. Traditional user research takes forever. And relying on a few customer voices can quickly point us in the wrong direction.
We need accurate insights, and we need them fast. With Continuous Research, product teams uncover how customers really feel, and use those insights to make informed product decisions, faster.
You need to make an impression, quickly
Traditional research and analytics
don’t paint a complete picture
Slow
It can take weeks to conduct in-depth customer research
Unclear
Conversion rates and A/B tests don’t tell you the full story
Limited
Feedback from just a few users can prioritize the wrong issues
Siloed
Traditional surveys don’t integrate with your tech stack
How does continuous
research work?
Capture
Key moments in the
customer experience
Identify
Where you are falling short
and how you can improve
Take action
On insights and make
product changes quickly
Your world with
continuous research
On demand, always-on results
With the depth of an expert researcher
Delivered at the scale of analytics
Make informed product decisions, faster
Modern product teams are
shifting to continuous
research
- Get real-time insights for decision making
- Gain a complete view of your customer
- Use artificial intelligence instead of manual effort
- Make decisions based on reality, not guesswork
500M+
Visitors tracked
4B+
Events tracked
600k+
Microsurvey question responses
UserLeap powers growth for the world’s most innovative companies.
UserLeap provides microsurvey insights we can act on immediately. The platform enables us to get insights within days, while the research team is freed up to focus on longer-term studies.
Jewel Seperson
Head of User Research 
UserLeap helps us collect insights easier, faster, and more accurately than any other tool on the market, which allows us to build a better product for our users and ultimately grow our revenue.
Daniel Layfield
Head of Growth 
Within 60 days of going live with UserLeap, we reduced onboarding drop-off by 24% and increased MRR by 8%.
Christy Laurence
Co-Founder & Head of Product 
I am still mesmerized by how many responses we got to open ended text questions. That is kind of the magic of the product to me.
Nikunj Kothari
Growth Product Lead 
UserLeap has had a large impact, both in terms of the conversion rate, and on our brand and communications efforts aimed at downstream behavior.
Kevin Thrams
Consumer Marketing & Product 
I didn't think it would be possible but UserLeap proved otherwise–our team was able to go from demo to collecting data in the same day.
Albert Ching
Former Head of Product 
Userleap gives Chipper's Product and Growth teams a direct line into our users. Response rates and turnaround time from launch to insight are incredible.
Hasan Luongo
VP of Growth Marketing 
Customers
Customers expect ease and
convenience at work and home
Competitors
New products and competitors are
lurking around every corner