A completely new way to
understand your customers
You could spend weeks (or months) trying to understand what your customers want. Or you could use Continuous Research.

Product teams are working tirelessly to build products that exceed customer expectations. But we’ve come to operate on assumptions because we can’t get the right data about our customers fast enough to make critical business decisions.
Analytics can’t tell us why customers do what they do. Traditional user research takes forever. And relying on a few customer voices can quickly point us in the wrong direction.
We need accurate insights, and we need them fast. With Continuous Research, product teams uncover how customers really feel, and use those insights to make informed product decisions, faster.
You need to make an impression, quickly
Traditional research and analytics
don’t paint a complete picture
Slow
It can take weeks to conduct in-depth customer research
Unclear
Conversion rates and A/B tests don’t tell you the full story
Limited
Feedback from just a few users can prioritize the wrong issues
Siloed
Traditional surveys don’t integrate with your tech stack
How does continuous
research work?
Capture
Key moments in the
customer experience
Identify
Where you are falling short
and how you can improve
Take action
On insights and make
product changes quickly
Your world with
continuous research
On demand, always-on results
With the depth of an expert researcher
Delivered at the scale of analytics
Make informed product decisions, faster
Modern product teams are
shifting to continuous
research
- Get real-time insights for decision making
- Gain a complete view of your customer
- Use artificial intelligence instead of manual effort
- Make decisions based on reality, not guesswork
500M+
Visitors tracked
4B+
Events tracked
600k+
Microsurvey question responses
UserLeap powers growth for the world’s most innovative companies.














Customers
Customers expect ease and
convenience at work and home
Competitors
New products and competitors are
lurking around every corner