Capture hyper-relevant insights by targeting specific users during specific moments throughout the customer journey including:
- Search, purchase, & return
- Sign up, onboarding, & churn
- Visit history, engagement, & so much more
Target specific users during key moments throughout the customer journey
Send microsurveys based on specific user behaviors or events; you can also target specific groups of users like visitors on your website, free trial leads, paying customers, churned customers, and so much more.
Get a 30% higher response rate than traditional surveys
Because our microsurveys are short and delivered within context, our customers see average response rates of 30-40% and up to 90% in some cases.
Capture real-time insights in-app, on your website, via email & more
While our microsurveys are most powerful when delivered within your product, you can also send them via email and direct link giving you more flexibility and control.
Do it all without disrupting or annoying your users
With our Resurvey Window, you can set specific parameters around your microsurveys to help you avoid surveying the same users over and over again.
The native in-app microsurveys get a massive lift in response rates – a few of our surveys have seen over 70% response rates! Our product has gotten better because of the amount of user insights and feedback we’ve received, and UserLeap makes it easy to do so.
Unique benefits you can’t get from
Unlike traditional surveys, UserLeap microsurveys can be targeted by specific behaviors, events, user groups, time parameters, and more.
Faster, more relevant results
Because our microsurveys are short and delivered within your product, you get faster, more relevant results every time.
Customizable, native-looking templates
No more clunky-looking surveys. Our microsurveys are sleek, modern and can be easily customized to match your brand.
Start seeing insights within
hours of installation
The initial set up can be done in as little as 10 minutes, which means you can install UserLeap, launch your first microsurvey, and start seeing actionable insights, all within the same day.
Syncs seamlessly with your favorite tools
Connect your favorite tools with UserLeap to get a complete picture of your product experience, from what users are doing to why they’re doing it, and more.See All Integrations
Square used in-product microsurveys to improve onboarding success and uncover previously unknown friction points.
When Square was transitioning the Weebly platform, they relied on UserLeap’s microsurveys to get insights into their customer needs and journey.Read Case Study
UserLeap has been extremely useful in scaling the team’s impact by speeding up knowledge generation and providing in-the moment, highly relevant insights to our product team. As a result, Square has been able to provide a better user experience.
Head of User Research at Square