AI Analysis

Instead of wasting hours reading through text responses, UserLeap’s automated analysis reviews each response and delivers accurate, actionable themes in real-time, plus recommendations for next steps.

  • No manual analysis required
  • Combines AI and human oversight
  • Works for data sets of all sizes, from 10 to 10 million+

AI analyzes open-ended responses so you don’t have to

UserLeap’s one of a kind algorithm automatically reviews all of your open text responses in real-time to identify relevant patterns (even without overlapping words or phrases) and delivers unique response themes for each microsurvey.

Receive recommended next steps to improve your customer experience

In addition to response themes, our AI evaluates dozens of different factors including frequency and sentiment to prioritize the areas that impact your users most and recommend action items.

User research experts review to ensure complete accuracy

To ensure accuracy of themes and recommended actions, every open-text response is also reviewed by UserLeap’s in-house team of experienced user researchers.

Get the answers you need in hours, not days

Results are accessible in your UserLeap dashboard in real-time. Insights from the AI analysis and expert review are surfaced within hours and dynamically update as responses are collected and emerging trends solidify into themes.

To successfully identify themes, we have trained our AI models on billions of external data points and millions of microsurvey responses. We have hundreds of models running on any given day, to ensure we are always providing the most accurate, actionable insights possible.

Kevin Mandich, PhD

VP of Data Science at UserLeap

Unique benefits you can’t get from 
traditional surveys

Precise targeting

Unlike traditional surveys, UserLeap microsurveys can be targeted by specific behaviors, events, user groups, time parameters, and more.

Faster, more relevant results

Because our microsurveys are short and delivered within your product, you get faster, more relevant results every time.

Customizable, native-looking templates

No more clunky-looking surveys. Our microsurveys are sleek, modern and can be easily customized to match your brand.

Start seeing insights within 
hours of installation

The initial set up can be done in as little as 10 minutes, which means you can install UserLeap, launch your first microsurvey, and start seeing actionable insights, all within the same day.

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Salesforce.com logoA cloud computing company based in San Francisco, California, United Statesimage/svg+xml
Salesforce.com logoA cloud computing company based in San Francisco, California, United Statesimage/svg+xml
Salesforce.com logoA cloud computing company based in San Francisco, California, United Statesimage/svg+xml

Syncs seamlessly with your favorite tools

Connect your favorite tools with UserLeap to get a complete picture of your product experience, from what users are doing to why they’re doing it, and more.

See All Integrations

PLANN used in-product microsurveys and text analysis to reduce onboarding drop-off by 24% and increases MRR by 8%.

When PLANN couldn’t understand why users were dropping off on web and not mobile, they turned to UserLeap’s microsurveys for answers.

Read Case Study

Rather than having to wade through a scrambled mess of our customer’s thoughts, UserLeap’s response analysis delivered us an amazing to-do list. We noticed a positive difference in our retention and revenue within just 30 days.

Christy Laurence

Founder & CEO of PLANN

Launch your first microsurvey in minutes. 
Get responses within hours.

Uncover the valuable insights in your business by trying UserLeap risk free.