Templates

Evaluate the User Experience

Gauge 3 core aspects of the experience with a product or feature

How easy to use is [insert product or feature]?
Not at all reliableExtremely reliable12345
How reliable is the performance of [insert product or feature]?
Use Template

How to use the Evaluate the User Experience template

Who to target

When using for new feature launches, target users immediately after interacting with the feature. If using to gather broad product feedback, target more experienced users (min 30 days since signup) so they can provide informed feedback.

When to use

Use this microsurvey to get an initial read on new product launches, or to collect general insights on your overall product experience and identify gaps.

What you'll learn

This microsurvey helps you understand how easy it is for your customers to use a product or feature. You can also learn how useful and realiable they are, and get feedback on how you can improve.

Template

Evaluate the User Experience

The Evaluate the User Experience template is part of the Existing Product or Feature collection.

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Collections

Existing Product or Feature

Survey fanatic and customer experience advocate.

Allison Dickin

Head of User Research