Templates

Identify Barriers to Engagement

UserLeap's microsurveys are written by our experienced User Research team. Deploy a snippet of code and set up any in-product survey, any time, in under an hour.

This survey uncovers the reasons why previously active users have become disengaged. Use this survey to increase engagement and retention of your active users.
Overall, how would you rate your experience with {product name]?
Poor Excellent 1 2 3 4 5
What made you stop using UserLeap?

About the Author

Survey fanatic and customer experience advocate. Former Research Director at Yale School of Management and Senior Research Manager at Etsy. Bucknell and University of Chicago alum.

Allison Dickin

Head of User Research