Templates

Improve Ease of Use

Measure your product's usability and identify opportunities for improvement

How easy to use is [product]?
Not at all easyExtremely easy12345
What challenges have you had using [product]?
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How to use the Improve Ease of Use template

Who to target

Target users who have completed onboarding. You may want to target new users specifically(e.g., less than 30 days since signup). For a more general read, target those who have considerable experience with your product (e.g., 30+ days since signup).

When to use

Use this microsurvey across your product to identify problem areas, or target a specific URL to identify friction points in a key area.

What you'll learn

This microsurvey helps you understand how easy it use to use your product, what would make it easier, and the challengenes your users may have faced.

Template

Improve Ease of Use

The Improve Ease of Use template is part of the Existing Product or Feature collection.

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Existing Product or Feature

Survey fanatic and customer experience advocate.

Allison Dickin

Head of User Research