Templates
Improve Ease of Use
Measure your product's usability and identify opportunities for improvement
How easy to use is [product]?
What challenges have you had using [product]?
How to use the Improve Ease of Use template
Who to target
Target users who have completed onboarding. You may want to target new users specifically(e.g., less than 30 days since signup). For a more general read, target those who have considerable experience with your product (e.g., 30+ days since signup).
When to use
Use this microsurvey across your product to identify problem areas, or target a specific URL to identify friction points in a key area.
What you'll learn
This microsurvey helps you understand how easy it use to use your product, what would make it easier, and the challengenes your users may have faced.
Template
Improve Ease of Use
The Improve Ease of Use template is part of the Existing Product or Feature collection.
Get the TemplateCollections
Existing Product or Feature
Survey fanatic and customer experience advocate.
Allison Dickin
Head of User Research
