Templates

Improve Help Content

UserLeap's microsurveys are written by our experienced User Research team. Deploy a snippet of code and set up any in-product survey, any time, in under an hour.

This survey gauges how well the help content on your site answers users questions. Use this survey to identify articles most in need of improvement or to identify gaps in content.
How well did UserLeap's help content answer your question today?
Excellent Extremely well 1 2 3 4 5
How could UserLeap's help content be improved?

About the Author

Survey fanatic and customer experience advocate. Former Research Director at Yale School of Management and Senior Research Manager at Etsy. Bucknell and University of Chicago alum.

Allison Dickin

Head of User Research