Templates

Improve the Checkout Experience

UserLeap's microsurveys are written by our experienced User Research team. Deploy a snippet of code and set up any in-product survey, any time, in under an hour.

This survey gauges the ease of the checkout experience and identifies opportunities to improve. Use this survey to uncover reasons for checkout abandon and to improve conversion rates.
How easy was it to complete the checkout process on UserLeap?
Excellent Extremely easy 1 2 3 4 5
What would have made your checkout experience easier?

About the Author

Survey fanatic and customer experience advocate. Former Research Director at Yale School of Management and Senior Research Manager at Etsy. Bucknell and University of Chicago alum.

Allison Dickin

Head of User Research