Templates

Improve the Return Experience

UserLeap's microsurveys are written by our experienced User Research team. Deploy a snippet of code and set up any in-product survey, any time, in under an hour.

This survey gauges satisfaction with the returns experience and identifies opportunities to improve. Use this survey to uncover issues along the returns journey and optimize the experience.
How satisfied are you with your experience returning an item to UserLeap?
Not at all satisfied Extremely satisfied 1 2 3 4 5
What would have made your return experience better?

About the Author

Survey fanatic and customer experience advocate. Former Research Director at Yale School of Management and Senior Research Manager at Etsy. Bucknell and University of Chicago alum.

Allison Dickin

Head of User Research