Templates

Improve the Support Experience

UserLeap's microsurveys are written by our experienced User Research team. Deploy a snippet of code and set up any in-product survey, any time, in under an hour.

This survey measures customer experience with contacting support. Use this survey to gauge the support experience and measure improvements over time.
How would you rate your experience contacting UserLeap customer support?
Poor Excellent 1 2 3 4 5
What would have made your support experience better?

About the Author

Survey fanatic and customer experience advocate. Former Research Director at Yale School of Management and Senior Research Manager at Etsy. Bucknell and University of Chicago alum.

Allison Dickin

Head of User Research