Templates

Improve the User Experience

Measure core aspects of the experience and make sure you're consistently improving

How easy to use is [product]?
Not at all easyExtremely easy12345
How could we improve your experience with [product]?
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How to use the Improve the User Experience template

Who to target

Target users of a specific feature immediately after interacting with the feature (preferably for the first time).

When to use

Deploy this micro-survey to measure user perceptions of usability, value, and reliability, and identify opportunities to improve the experience. Run this survey continuously beginning with MVP/beta release.

What you'll learn

This survey will help you understand overall performance of your product or feature on the critical metrics of usability, usefulness, and reliability. It will also surface high priority fixes and improvements.

Use this collection

Improve the User Experience

The Improve the User Experience template is part of the Feature Development collection.

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Collections

Feature Development

Survey fanatic and customer experience advocate.

Allison Dickin

Head of User Research