Templates

Measure Customer Satisfaction (CSAT)

UserLeap's micro-surveys are written by our experienced User Research team. Deploy a snippet of code and set up any in-product survey, any time, in under an hour.

This survey measures how satisfied your customers are with your product. Use this survey to gauge the overall customer experience and track it over time, or customize it to measure satisfaction with a specific aspect of the experience.
Overall, how satisfied are you with UserLeap?
Not at all satisfiedExtremely satisfied12345
What could we do to improve your experience with UserLeap?

About the Author

Survey fanatic and customer experience advocate. Former Research Director at Yale School of Management and Senior Research Manager at Etsy. Bucknell and University of Chicago alum.

Allison Dickin

Head of User Research