Templates

Measure Net Promoter Score (NPS)

UserLeap's micro-surveys are written by our experienced User Research team. Deploy a snippet of code and set up any in-product survey, any time, in under an hour.

This survey measures Net Promoter Score by asking users how likely they are to recommend your product. Use this survey to gauge and track customer loyalty and advocacy over time.
How likely are you to recommend UserLeap to a friend or family member?
Not at all likelyExtremely likely12345
What made you give that rating?

About the Author

Survey fanatic and customer experience advocate. Former Research Director at Yale School of Management and Senior Research Manager at Etsy. Bucknell and University of Chicago alum.

Allison Dickin

Head of User Research