Templates

Reduce Cart Abandon

Learn why users abandon carts and reduce purchase barriers

We noticed you left something in your cart. What's the main reason why you haven't bought the item(s) yet?
Still deciding whether to buyDecided not to buyPlanning to buy, but not ready yet
Use Template

How to use the Reduce Cart Abandon template

Who to target

Target users soon after they abandoned their cart (20 seconds - 1 day).

When to use

Use this microsurvey to uncover barriers to purchase and identify opportunities to improve conversion rates

What you'll learn

This microsurvey helps you understand why your users haven't purchased the items they left in their cart, and uncovers what's holding them back or why they changed their mind.

Template

Reduce Cart Abandon

The Reduce Cart Abandon template is part of the Purchase Conversion collection.

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Collections

Purchase Conversion

Survey fanatic and customer experience advocate.

Allison Dickin

Head of User Research