Templates

Reduce Subscriber Churn

UserLeap's microsurveys are written by our experienced User Research team. Deploy a snippet of code and set up any in-product survey, any time, in under an hour.

This survey helps you understand the experience of users who cancel their subscriptions. Use it to uncover the reasons why users cancel their subscriptions and identify changes you can make to reduce churn.
How satisfied were you with your UserLeap subscription?
Not at all satisfied Extremely satisfied 1 2 3 4 5
What made you decide to cancel your UserLeap subscription?

About the Author

Survey fanatic and customer experience advocate. Former Research Director at Yale School of Management and Senior Research Manager at Etsy. Bucknell and University of Chicago alum.

Allison Dickin

Head of User Research