Templates

Understand Cart Abandon

UserLeap's microsurveys are written by our experienced User Research team. Deploy a snippet of code and set up any in-product survey, any time, in under an hour.

This survey clarifies users' intentions to purchase items left in their cart after a recent visit. Use this survey to uncover barriers to purchase and identify opportunities to improve conversion rates.
How likely are you to purchase the item(s) in your cart in the next 7 days?
Not at all likely Extremely likely 1 2 3 4 5
Why haven't you purchased the item(s) in your cart yet?

About the Author

Survey fanatic and customer experience advocate. Former Research Director at Yale School of Management and Senior Research Manager at Etsy. Bucknell and University of Chicago alum.

Allison Dickin

Head of User Research