Templates

Understand Intent to Renew

UserLeap's micro-surveys are written by our experienced User Research team. Deploy a snippet of code and set up any in-product survey, any time, in under an hour.

This survey gauges subscribers' intentions to renew their subscription. Use this survey to identify churn risk early and find opportunities to reduce churn. We recommend running this survey 3 months before annual subscription renewals.
How likely are you to renew your UserLeap subscription when it expires?
Not at all likelyExtremely likely12345
What would make you more likely to renew your UserLeap subscription?

About the Author

Survey fanatic and customer experience advocate. Former Research Director at Yale School of Management and Senior Research Manager at Etsy. Bucknell and University of Chicago alum.

Allison Dickin

Head of User Research