Understand New User Expectations

Learn how confident new users are and find ways to make them successful

How well do you expect [product] to meet your needs?
Not at all wellExtremely well12345
What questions or concerns do you have about [product]?
Use Template

How to use the Understand New User Expectations template

Who to target

Target users immediately after they complete the signup process.

When to use

Use this microsurvey to uncover opportunities to boost confidence in your solution and increase onboarding conversion

What you'll learn

This microsurvey helps you understand how well your users expect your product to meet their needs, and uncover any questions or concerns your users may have.


Understand New User Expectations

The Understand New User Expectations template is part of the Onboard More Customers collection.

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Onboard More Customers

Survey fanatic and customer experience advocate.

Allison Dickin

Head of User Research