Improve Customer Health with Real-Time Survey Insights

About the Speaker

Survey fanatic and customer experience advocate. Former Research Director at Yale School of Management and Senior Research Manager at Etsy.

Allison Dickin

In this webinar you’ll hear about:

  • A proven methodology for understanding and improving the experience to engage and retain more customers
  • The key performance indicators you should be using to measure and optimize customer health at every stage of the journey
  • When and how to target microsurveys to continuously surface relevant insights

Say goodbye to vague and unhelpful NPS results. We’ll show you there’s a better way to learn what’s working for customers and what’s not to ensure you hit your goals.

Join the Webinar

On September 24th at 11am PST, learn how to identify gaps in the customer experience and increase retention using insights from contextual micro-surveys.

Powering the world’s leading companies with real-time customer insights