Scaling User Research: From Etsy's IPO and Beyond

Allison Dickin

Survey fanatic and customer experience advocate. Former Research Director at Yale School of Management and Senior Research Manager at Etsy.

In this webinar you’ll hear about:

  • Allison’s process for building the company’s CX measurement program
  • How user research was integrated into the product development process
  • Balanacing strategic research initiatives with tactical projects

Join the conversation

On June 24th, 11AM PST UserLeap’s Head of User Research, Allison Dickin, shares how she built the CX measurement program at Etsy that was foundational for the company’s journey to IPO and beyond.