Events

Events & webinars

Come join us at our next event and learn the latest in customer experience management.

Past events

Improve Customer Health

Past event

Improve Customer Health with Real-Time Survey Insights

Learn how to identify gaps in the customer experience and increase retention using insights from contextual micro-surveys.

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Acquire More Customers

Past event

Acquire More Customers with Real-Time Survey Insights

Learn how to better understand visitor behavior and increase conversion rates using insights from contextual micro-surveys.

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Launch More Successful Features

Past event

Launch More Successful Features with Real-Time Survey Insights

Learn how to make better decisions at every stage of the feature development lifecycle using insights from contextual micro-surveys.

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Onboard More Users

Past event

Onboard More Users with Real-Time Survey Insights

Learn how to use micro-surveys to optimize onboarding, provide better experiences, and grow faster.

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Moving beyond NPS

Past event

Moving Beyond Net Promoter Score

UserLeap’s Head of User Research, Allison Dickin, discusses the benefits and limitations of NPS and shares methods of measuring customer health beyond NPS.

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Building Award-Winning Products

Past event

Building Award-Winning Products

Build an award-winning product with micro-surveys. Learn how to deliver features that hit the mark every time with lessons learned from UserLeap’s Founder & CEO.

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Scaling Etsy Beyond IPO

Past event

Scaling Etsy Beyond IPO

UserLeap’s Head of User Research, Allison Dickin, shares how she built the CX measurement program at Etsy that was foundational for the company’s journey to IPO and beyond.

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Product Launch:

Net Promoter Score

Past event

Product Launch: Net Promoter Score

UserLeap’s CEO, Ryan Glasgow, announces the release of an entirely free NPS product for companies of any size.

The Early Days of Uber

Past event

The Early Days of Uber

UserLeap’s VP of Engineering, Amos Barreto, will share stories and lessons learned as one of Uber’s earliest hires.

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Understanding Customer Needs

Past event

Understanding Customer Needs in Uncertain Times

UserLeap's VP of User Research, Allison Dickin, shares a framework for understanding customer needs and identifying retention opportunities.

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Move beyond NPS

Past event

Move beyond Net Promoter Score

UserLeap’s Head of User Research, Allison Dickin, discusses the benefits and limitations of NPS and shares methods of measuring customer health beyond NPS.

Watch the recording