Events

Events & webinars

Come join us at our next event and learn the latest in customer experience management.

Upcoming events

Past events

The Early Days of Uber

Past event

The Early Days of Uber

UserLeap’s VP of Engineering, Amos Barreto, will share stories and lessons learned as one of Uber’s earliest hires.

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Scaling Etsy Beyond IPO

Past event

Scaling Etsy Beyond IPO

UserLeap’s Head of User Research, Allison Dickin, shares how she built the CX measurement program at Etsy that was foundational for the company’s journey to IPO and beyond.

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Product Launch:

Net Promoter Score

Past event

Product Launch: Net Promoter Score

UserLeap’s CEO, Ryan Glasgow, announces the release of an entirely free NPS product for companies of any size.

Move beyond NPS

Past event

Move beyond Net Promoter Score

UserLeap’s Head of User Research, Allison Dickin, discusses the benefits and limitations of NPS and shares methods of measuring customer health beyond NPS.

Watch the recording

Building Award-Winning Products

Past event

Building Award-Winning Products

Build an award-winning product with microsurveys. Learn how to deliver features that hit the mark every time with lessons learned from UserLeap’s Founder & CEO.

Understanding Customer Needs

Past event

Understanding Customer Needs in Uncertain Times

UserLeap's VP of User Research, Allison Dickin, shares a framework for understanding customer needs and identifying retention opportunities.

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Moving beyond NPS

Past event

Moving Beyond Net Promoter Score

UserLeap’s Head of User Research, Allison Dickin, discusses the benefits and limitations of NPS and shares methods of measuring customer health beyond NPS.

Watch the recording