Why UserLeap?

Learn why UserLeap is different from other research tools and how it can help you adopt an “always on” approach to user research.

Trusted by the world’s most innovative companies

Traditional research tools are painfully slow and don’t give you the “full picture”

This means delays in development or making decisions based on incomplete data or worse, intuition.

UserLeap delivers the customer insights you need, 
without delay or manual analysis

Instead of wasting weeks collecting and analyzing data, UserLeap’s "always on" approach to user research means you always have the clear, complete insights you need to make informed product decisions quickly and with confidence.

  • Set it & forget it
  • Saves you weeks of manual analysis
  • Continuously captures & analyzes insights for you

How UserLeap is different from other 
research tools

Contextual, event-based targeting

Capture hyper-relevant insights by surveying customers right within the product experience

While traditional surveys are slow, difficult to target, and lack context, our microsurveys are delivered to specific users during key moments throughout the customer journey, giving you faster, more relevant results every time.

Learn more about contextual targeting
AI-powered Analysis

Automatically analyze open-ended responses

Instead of wasting weeks manually crunching data, our automated analysis combines AI and human oversight to deliver accurate, actionable themes in real-time, plus recommendations for next steps.

Learn more about automated analysis
Expert-created survey templates

Launch quickly and confidently with our library of 75+ microsurvey templates

No research experience required! Launch microsurveys faster and with more confidence by selecting one of our microsurvey templates that were designed by our team of user research experts.

See all microsurvey templates

How UserLeap helps companies like 
Square, Dropbox & Adobe build more 
successful products

Visibility into the “invisible” parts of the user journey

Unlike other research tools, UserLeap helps you uncover valuable insights even in notoriously “invisible” moments throughout the customer journey including signup, onboarding, engagement, churn, and more.

Faster, data-driven product development

With continuous research, you’ll be able to learn, iterate, and grow your products faster and more successfully because you’re using insights, not gut feelings, to drive development.

More insights with less time and fewer resources

With UserLeap, it’s like having a dedicated researcher on your team who continuously captures, analyzes, and uncovers valuable insights without additional time or tools.

Salesforce.com logoA cloud computing company based in San Francisco, California, United Statesimage/svg+xml
Salesforce.com logoA cloud computing company based in San Francisco, California, United Statesimage/svg+xml
Salesforce.com logoA cloud computing company based in San Francisco, California, United Statesimage/svg+xml
Salesforce.com logoA cloud computing company based in San Francisco, California, United Statesimage/svg+xml

Connect UserLeap with your existing tech stack to ensure your user insights are shared, not siloed.

UserLeap integrates with over 3,180+ apps to easily share events, attributes, and insights across your team’s favorite tools.

See All Integrations

More reasons to love UserLeap

Get set up in minutes, start seeing insights within hours

After a quick integration, you’ll be ready to launch your first microsurvey within minutes. Launch new microsurveys whenever you want, without bugging your engineers or research team.

  • No-code integrations
  • No research experience required
  • Launch faster with 75+ microsurvey templates

No manual analysis or on-going work required

Rather than manually capturing and reviewing data, our automated analysis combines AI and human oversight to deliver accurate, actionable themes in real-time.

  • Set it & forget it
  • Saves you hours of manual analysis
  • Automatically receive actionable insights

Precise targeting and results like you’ve never seen before

Send microsurveys to specific users at specific points in time, resulting in hyper-relevant feedback, higher response rates, and more confidence in your data.

  • 30% response rate, on average
  • Contextual, event-based targeting
  • Bigger samples sizes means more confidence in data

100+ actionable insights across 5 product areas in just 6 months

Learn how UserLeap worked with Square to deliver in-product insights they can act on immediately.

See case study

UserLeap provides in-product survey insights we can act on immediately.

The platform enables us to get insights within days, while the research team is freed up to focus on longer-term studies.

Jewel Seperson

Head of User Research at Square

Launch your first microsurvey in minutes. 
Get responses within hours.

Uncover the valuable insights in your business by trying UserLeap risk free.