Understand why your customers

UserLeap is the world's leading platform for measuring and improving the customer experience.
Modernizing Customer Experience Management
Powered by artificial intelligence and guided by expert user researchers.
Leverages the latest advancements in AI to understand your customers’ goals, pain points, and challenges at each stage of the journey.
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Uncovers new insights as your customer, marketing and product evolves
Continuous
Uncovers new insights as your customer, marketing and product evolves.
Seamlessly scales from 100 to 100 million customers per month
Scaleable
Seamlessly scales from 100 to 100 million customers per month.
Insights begin immediately appearing
Flexible
Increase revenue at any point in the funnel, from signup conversion to churn reduction.
Insights begin immediately appearing
No Ongoing Effort
Insights are generated and prioritized for you, saving you hours of analysis time.
Empowering every team
Customer insights to inform every decision.
Research Teams
Focus on research that will have the biggest impact.
Product Teams
Ship products that delight customers.
Marketing Teams
Deliver more effective customer messaging.