Your customer
is everything
Continuously identify opportunities to acquire and retain more customers. Gain clarity into customer needs and grow your business.
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UserLeap powers the world’s leading companies with
real-time customer insights
Increase conversion at every step of your customer journey
Surface insights to optimize any aspect of the customer experience from homepage conversion to churn and everything in-between.
How it works
Learn as fast as you iterate on your product
Your understanding of customer needs should be able to keep up with the pace of your product iterations. Learn new customer insights with each deploy and avoid relying on stale survey results and customer conversations.
Move beyond Net Promoter Score
Run continuous microsurveys to measure what matters to your business, whether it’s product/market fit or understanding subscriber satisfaction.
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Move beyond NPS and discover 7 customer experience metrics you should be measuring
From our blog
Everything you need to know to bring those who build products closer to the customers who use them.
June 18th
The 5 Mistakes that are Ruining Your Survey Data
Surveys have a bad rap. But the reality is that while surveys have their challenges, they can be extremely valuable, lightning fast, and reflect the real experiences of your users… if you do them right.
May 27th
It's Time to Move Beyond Net Promoter Score. Here's How.
Many, if not most businesses today use NPS surveys to monitor their customer experience. However, as a single metric for understanding a company’s customer experience, NPS has some serious failings.