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real-time customer insights
Product Teams
Launch Successful Products
Make customer-informed decisions at every step of the feature development lifecycle. From preparing your product roadmap to each deploy, learn as fast as you iterate and move forward with confidence.
User Research Teams
Scale your research team's impact
Surface insights across the customer journey to keep pace with product development and provide real-time insights for your entire organization.
Growth Teams
Drive growth across your funnel
You've sparked users' interest, now show them what your product can do. Remove obstacles and show value quickly to successfully onboard more users.
Marketing Teams
Acquire more users
Give visitors confidence and motivate them to sign up from your marketing site or homepage. Your customer experience is only just beginning, and it's critical to start your relationship on the right foot.
Move beyond NPS and discover 7 customer experience metrics you should be measuring
From our blog
Everything you need to know to bring those who build products closer to the customers who use them.
June 18th
The 5 Mistakes that are Ruining Your Survey Data
Surveys have a bad rap. But the reality is that while surveys have their challenges, they can be extremely valuable, lightning fast, and reflect the real experiences of your users… if you do them right.
May 27th
It's Time to Move Beyond Net Promoter Score. Here's How.
Many, if not most businesses today use NPS surveys to monitor their customer experience. However, as a single metric for understanding a company’s customer experience, NPS has some serious failings.